For questions regarding an existing account or invoice, please contact us directly by calling (816) 561-9120 or by email at accounting@lffoods.com. We ask that you please contact us immediately to dispute any line items or charges on your invoice that you feel are in error so that we may resolve your issue in a timely manner.
You may also contact us directly if you have any questions regarding our payment policy below.
Thank you!
LaFontanella Foods Payment Policies:
- All orders must be paid in full before shipping until credit terms are established. Payments can be made one of two ways:
- by credit card at the time purchase order is submitted.
- by check - half of the total invoice due at the time purchase order is submitted & the remaining half before product is scheduled to be shipped.
- LaFontanella Foods accepts all major credit cards including Visa, Mastercard, Discover, and American Express.
- Once a payment history has been established, you may request NET15 terms by filling out our credit application.
- Credit references are confidentially handled and generally require 2-4 weeks for processing.
- Credit reference sheets are faxed immediately upon receipt of your completed credit application, although on average it takes 2-4 weeks for the references to respond.
- Only two open invoices at a time are allowed.
- All past due invoices must be paid before new orders are filled.
- An invoice is included on all shipments. LaFontanella Foods will also email a copy of your invoice within 1-2 business days after your order has shipped, when requested.
